FAQ
Do you ship throughout the United States?
Yes! Sun Kissed Gardens ships to customers throughout the continental United States. Shipping availability for Alaska, Hawaii, and U.S. territories may vary based on location and seasonal conditions.
When will my order ship?
Most orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day.
How long does shipping take?
Standard shipping typically takes 3–7 business days after your order has been processed. Delivery times may vary depending on your location and carrier delays.
How do I qualify for free shipping?
We offer FREE shipping on all continental U.S. orders over $150. The discount is automatically applied at checkout when your order qualifies.
How will my plants arrive?
To ensure safe transit, most plants are carefully packaged and shipped with minimal soil. Minor variations in size, color, and shape are natural and make each plant unique.
Will my plant look exactly like the photo?
Our product photos represent the variety you will receive. Because plants are living organisms, each specimen may vary slightly in color, size, shape, or maturity.
Are your plants healthy and rooted?
Yes. We carefully select and inspect every plant before shipping to ensure it is healthy and ready to thrive in its new home.
How should I care for my new succulent?
Allow your plant to acclimate for a few days after arrival. Place it in bright indirect light and avoid watering immediately if the soil is already moist. Visit our blog for detailed care guides and growing tips.
Do you accept returns?
Because plants are living products, we generally do not accept returns. However, customer satisfaction is important to us, and we review concerns on a case-by-case basis.
Do you sell pottery and plant care supplies?
Yes! In addition to succulents and cacti, Sun Kissed Gardens offers a curated selection of pottery, soil, decorative stones, and plant care essentials.
Still Need Help?
If you can't find the answer you're looking for, please contact the Sun Kissed Gardens team. We're always happy to help you grow your collection with confidence. 🌿☀️
